Terms & Conditions

By accessing XponShop Website, you acknowledge that you have read, understood, and agreed to the following terms. In case you disagree with any item of this policy, you should immediately exit this Website. We reserve the right to update the Terms and Conditions at any time without notice to you.

Privacy and Cookies

XponShop Privacy and Cookies are applicable to the use of personal information on or through this Website. By using this Website, you agree that XponShop can use such information in accordance with this Policy.

Terms of Delivery

XponShop offers shipping options including International Carriers (DHL, FedEx, UPS, etc.), air and sea transportation. You can also choose to use your own shipping forwarder.

Goods will be delivered to the address provided by the buyer as per the sales invoice/contract and any date of delivery given by XponShop is only an estimate.

To ensure that each customer can receive the items as soon as possible, your order may be shipped in multiple packages without additional charges from XponShop. All additional fees for changing the shipping address or shipping method should be borne by the buyer. Shipping may be subject to local taxes or duties and XponShop is not responsible for and has no control over these charges.

Damaged goods during transportation should be notified by the seller to the buyer. And if any delay is caused by the logistics company, we may guide you about the remedy procedures. But XponShop will not be responsible for the possible loss.

For air transportation or sea transportation, buyers need to know whether they should pick up the goods at the airport or seaport. If buyers can pick up the goods at the airport or seaport, it is necessary to know the documents that need to be prepared and the fees to be paid. If buyers cannot pick up the goods, they should negotiate with the account manager about door-to-door service and the cost in advance.

Terms of Warranty

We aim to deliver products for your appreciation and satisfaction. XponShop 12 months warranty covers all defects in products provided by XponShop. Only original and unmodified items are covered by the warranty, whereas damage caused by the buyer’s use of items is not covered.

XponShop’s Right

The icons, signs, page header, button icon, statement, and service name on our website all belong to the trade mark or upholster of xponshop.com. All these icons or upholsters should not be employed on any products or services unrelated to xponshop.com in any manner of possibly misleading consumers or depreciating or defaming xponshop.com. Without the written permission of xponshop.com or its trade mark owner, anything on xponshop.com should not be explained.

Your Account

If you decide to use our website, you are responsible for keeping secrete of your account information and password and restricting the entry to your computer and you are also approved to respond to all the activities with your account and password.

Limitation of Liability

To the maximum extent permitted by applicable law, neither XponShop nor any of its affiliates, subsidiaries, directors, agents, employees, or other representatives shall be liable for any direct, indirect, special, incidental, consequential, punitive, and/or exemplary damages including without limitation, loss of profits or revenues, loss of data, and/or loss of business, in connection with this Website or the use of or inability to use this Website or reliance on the contents contained herein, even if XponShop is advised of the possibility of such damages.

Applicable Law

You agree that your access and all related activities on or through this Website shall be governed by, construed, and interpreted in accordance with the laws of the People's Republic of China.

For further information about customer service, please contact our XponShop team on weekdays by e-mail at sales@xponshop.com